When email replaced traditional forms of office communication, it took on the existing language of paper-based memoranda. Office assistants used to type correspondence on carbon-backed paper so that a carbon copy was automatically made, which could then be sent to a second recipient. It eliminated the need to type the same document multiple times. In Gmail, you can CC up to recipients in any one email. As such, our list of when to use CC is relatively short:.
Think about whether each recipient really needs to be copied. Does the email contain information that they need, or are you just adding yet another email to their inbox?
This could result in them missing out on some important information along the way. If you do want a recipient to respond or act, then technically they should be put in the To field.
Depending on your answers, consider moving appropriate contacts into the To field instead. You may have received an angry email from a colleague with your boss copied in. Using CC for passive-aggressive or point-scoring reasons is not good practice and should be left alone.
Overpopulating the CC field can be extremely distracting to any recipient opening a new email, so ideally keep the CC field to no more than three or four recipients. Do not attach unnecessary files, especially large ones such as in the MB range. It may overflow the recipient's mailbox. Remember to tell people the format of any attachments you send for example, pdf; Word.
When replying to the sender, it is unnecessary to keep the attachment; delete it. Consider deleting the attachment before forwarding a message, especially if only your reply is of interest to others. Provide a brief explanation of the attachment, if needed. For example, an e-mail message such as:.
Save your recipients all this work and provide a short explanation of what the attachment is about. E-mail messages should be concise and to the point.
Use short words, sentences, and paragraphs. Try to break your message into logical paragraphs. Leave enough white space between paragraphs so the message is pleasing to the eye and easy to read. It is also difficult to read.
Try to use uppercase words ONLY when trying to emphasize a point. Typing in only lower case is unprofessional. Use proper spelling, grammar, and punctuation. A poorly worded e-mail message with misspellings is hard to read, confusing, and reflects professionally on you and your organization.
When replying, it is unnecessary to include the entire original e-mail message. Include only the minimum amount of the original message so that it will still be relevant and understood by the recipient. Answer: All of the above.
Note: This Question is unanswered, help us to find answer for this one. What is a very useful last thing to do before sending out any e-mail? A common online symbol, what is the correct 'emoticon' for a regular 'smiley face' from the list below? What is the correct way to address someone online, if you are unsure of how he or she would like to be addressed?
Which of the following is the best explanation of 'netiquette'? Email Etiquette.
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